Quality Service Coordinator

Lakeshore Talent

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Lakeshore Talent, in partnership with a dynamic nonprofit organization, invites you to embark on a fulfilling journey as a Quality Service Coordinator. Dive into a career where every action you take leaves a positive footprint in the community.

Competitive Compensation with Perks:

  • Lucrative Starting Pay: Earn between $21.15/hr to $21.99/hr, with additional incentives for bilingual applicants.

  • Rewarding Bonus: Receive a $1500 bonus after your first 60 days of dedicated service.

  • Work-Life Balance: Embrace a hybrid work model offering 50% in-office and telecommuting flexibility. Plus, enjoy a rejuvenating half-day off every Friday.

Meaningful Responsibilities:

  • Impactful Reviews: Conduct thorough reviews of Incident Reports, focusing on systemic issues, reporting to governing bodies, and identifying trends to drive continuous improvement.

  • Community Engagement: Collaborate with Adult/Child Protective Services and Law Enforcement to investigate alleged incidents, ensuring the safety and well-being of those in our care.

  • Empowerment Through Documentation: Utilize your expertise to identify inconsistencies, mitigate risks, and bridge service gaps, advocating for the best interests of individuals.

  • Client-Centric Approach: Champion excellent customer service by fostering effective communication strategies, documenting interactions, and tailoring service plans to meet diverse needs.

Continuous Growth and Learning:

  • Professional Development: Engage in ongoing training sessions and meetings to enhance your knowledge and skills, staying ahead of state and federal regulations.

  • Adaptive Environment: Thrive in a dynamic work setting where your adaptability to evolving rules and regulations is valued and supported.

Qualifications that Matter:

  • Educational Excellence: Possess a Bachelor’s degree in a human behavioral science or related field, showcasing your commitment to understanding and supporting individuals.

  • Experience Matters: Alternatively, bring 5 years of verifiable experience to the table, demonstrating your hands-on expertise in driving quality services.

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