Lakeshore Talent

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Lakeshore Talent has partnered with a large Orthotics Company in South Bend IN to staff a direct hire Billing Associate Role.   4 day workweek and excellent benefits!  

Position Summary:  The Billing Associate performs a variety of complex clerical and accounting functions for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety of problems.  The Billing Associate follows- up on submitted claims and patient billing; resubmits claims or resolves claim problems. The Billing Associate exhibits a high level of organization, excellent customer service skills and is attentive to detail and is responsible for the following essential duties and responsibilities:    


Essential Duties and Responsibilities:


  • Processing billings to patients and third party reimbursement claims; maintaining supporting documented files and current patient addresses.
  • Processing patient statements, keys data, posts transactions, and verifying accuracy of input. 
  • Researching and responding by telephone and in writing to patient inquiries regarding billing problems. 
  • Following up on submitted claims, monitoring unpaid claims, initiating tracers and resubmitting claims as necessary. 
  • May receive and receipt cash items and third party reimbursements; posts and reconciles payments to patient ledgers. 
  • Balancing daily batches and reports; preparing income reports and statistics; distributing reports. 
  • Maintaining patient demographic information and data collection systems. 
  • Participating in development of organization procedures and updating forms and manuals.
  • Performing a variety of general clerical duties, including telephone reception, front-office support, and other routine functions. 
  • Ensuring strict confidentiality of patient financial records.
  • Other administrative duties as assigned.

Job Specifications:


  • High School degree required, Associate degree preferred; Preferred certification(s) from courses in Medical Coding.
  • Any combination or equivalent of degree requirement, and one to three years of related experience involving the essential functions of this position.


Knowledge, Skills, and Abilities:


            Knowledge Of:

    • Modern office practices, procedures and equipment.
    • Company organization, operations, policies and objectives.
    • Applicable sections of state and federal insurance laws and codes.



  • Time management skills.
  • Accurate keyboard skills and proficiency with Microsoft Office and Medical software.
  • Skills in both written and verbal communication.
  • Resolve difficult and non-routine problems requiring billing/coding and interpretation.
  • High level of organization.
  • Problem-solving skills.



  • Dexterity of hands to operate a computer keyboard as well as seeing to read and review materials for accuracy.
  • Hearing and speaking to exchange information with patients, and other staff and the public.
  • Ability to sit or stand for extended periods of time.


Working Conditions:


    • Office environment.
    • The incumbent must be capable of working in a fast-paced environment and have the ability to multi-task.

Pay is $16 – $18 per hour depending on experience. 

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