Lakeshore Talent

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Lakeshore Talent is partnering with a well-known hospital system in search of a Call Center Representative for their call center in Colorado Springs, CO.  This is a great opportunity for candidates with a passion for healthcare to get their foot in the door with an amazing healthcare company. 
 

CONTRACT LENGTH: 4 months to start with potential for extension or hire

PAY: $20-$21/hour

SHIFT: The Call Center is open Monday-Saturday, 7am-6pm, and employees will work varied shifts during that time for a total of 40 hours per week
 

JOB DESCRIPTION: 

  • Support COVID volumes/inbound calls for the call center, including scheduling for antibody therapies.
  • Register new patients, schedule appointments, transfer calls to appropriate personnel, and coordinate communication between business units.
  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a fast-paced environment and take appropriate action.

 

QUALIFICATIONS:

  • High School Diploma or equivalent required
  • 1+ year of recent call center or administrative experience
  • Basic computer knowledge and grammatical skills
  • Must be able to multi-task
  • Excellent work history
  • Candidates should be professional, reliable and willing to work
  • Because this position is in a healthcare setting, immunization records must be up-to-date (MMR, Varicella, Tdap, Flu, Covid-19).

JOB ID 45141

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