Healthcare Call Center Representative – Colorado Springs

Lakeshore Talent

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Lakeshore Talent is partnering with a well-known hospital system in search of a Call Center Representative to support the Radiology Scheduling department in Colorado Springs, CO.  This is a great opportunity for candidates with a passion for healthcare to get their foot in the door with an amazing healthcare company. 
 

CONTRACT LENGTH: 3 months to start with potential for extension or hire

PAY: $19-$20/hour

SHIFT: Monday-Saturday, between 7:00 am-6:00 pm, shift days and times will vary 
 

JOB DESCRIPTION: 

  • Support inbound COVID calls, including scheduling antibody therapies
  • Schedule radiology appointments for all regions within the hospital system
  • Register new patients
  • Transfer calls to appropriate personnel
  • Coordinate communication between business units
  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision

 

QUALIFICATIONS:

  • High School Diploma or equivalent required
  • 1+ year of recent call center or administrative experience
  • Experience within a medical office, preferred
  • Must be able to work in a fast-paced environment and take appropriate action
  • Candidates should be professional, reliable and willing to work

Because this position is in a healthcare setting, immunization records must be up-to-date (MMR, Varicella, Tdap, Flu, Covid-19).

JOB ID: 46005

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