Help Desk Support Technician
Lakeshore Talent
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Lakeshore Talent is working alongside a well known hospital in Aurora, Colorado in their search for a Help Desk Support Technician. This is a 3 month contract to start with potential for extension and/or permanent hire at the end.
Pay: $23-25/hour, depending on experience
Shift: Monday – Friday 7:00 am – 4:00pm
Responsibilities:
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically (typically handling 40-70 calls/day)
- Troubleshoot workstations and connectivity for devices
- Recommend hardware and software improvements
- Create, respond to, and resolve tickets for technical issues
Desired Experience:
- High School Diploma or GED equivalent
- Epic experience, preferred
- Basic knowledge of Active Directory, Microsoft Office 365, Printer Support, iOS devices, Mobile Support
- MECM, SCCM, Citrix, VPN, and Networking experience, preferred
Because this position is in a healthcare setting, if selected, candidates must be willing to provide proof of immunizations (MMR, TDaP, Varicella, seasonal flu, Covid-19)
JOB ID 47225