Lakeshore Talent

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Lakeshore Talent is currently seeking a Business Analyst/Implementation Consultant for one of their clients, a large company based in Golden, CO. This is a remote, direct hire position and pays $50K-75K (depending on experience).

Background check required upon hire.

Job Summary:
We are seeking a Business Analyst to support the implementation team – someone that is passionate about interacting with customers and helping to deliver implementation projects in support of our new and existing customers. You will join a dynamic and fast-paced environment and work with cross-functional teams to design and launch the company’s product to new and existing customers. This is a great role to learn about our product, work in a growing business, and advance in a quickly growing software organization and will include unlimited PTO.

 

Responsibilities:

  • Work closely with the project manager, integration resources, and other cross functional team members to deliver on implementation projects for both new and existing client initiatives
  • Work closely with customers to support the implementation of company software, including discovery, solution documentation, configuration, unit and user acceptance testing, system training, and post go-live activities
  • Lead user acceptance testing and remediation sessions
  • Lead system training sessions remotely or onsite with clients
  • Work closely with customers to advise them on best practices for implementing the company software
  • Become a subject matter expert with the company software, configurations, and capabilities and use your knowledge to set up and configure our clients’ environment

Qualifications:

  • 1-3 years work experience as a business analyst or in a technology business with hands on experience with a SaaS system
  • Ability to communicate effectively with customers – in a consultative manner
  • Ability to learn and become an expert in a new system
  • Strong problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to ‘roll-up your sleeves’ to help get the job done
  • Undergraduate degree in Business, Management Information Systems or equivalent preferred
  • Be willing to travel
    • Travel is generally limited and many meetings with customers are virtual – but travel can be up to 15-25%
    • Our implementation projects typically require travel at key milestones such as User Acceptance Testing, Project Go-Live, etc.

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