Nonprofit Service Coordinator – Remote

Lakeshore Talent

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Lakeshore Talent is currently seeking a remote Service Coordinator for one of their clients, a nonprofit organization based in Denver, CO. This is a remote position that requires driving to meet clients and their location, paying $21.64 and is eligible for a raise after 6 months up to $24.04/hr. Candidates must live in Colorado and be comfortable working at home and out in the community. 

Background Check and proof of COVID Vaccination required upon hire.

Job Description:

Service Coordinators plan, coordinate, and monitor services provided to individuals with developmental disabilities and their families. Individuals may receive support through a variety of waivers and state funding including; HCBS-DD, HCBS-SLS, HCBS-CWA, HCBS-CES and State SLS.  

Essential Duties:

  • Provides Targeted Case Management functions, including billing through contact notes

  • Facilitates, writes, and monitors annual service plans for individuals with developmental disabilities

  • Initiates and writes referrals for services

  • Provides assistance with service and support placements

  • May assist in transfers and placements to new waiver programs as needed

  • Communicates effectively with clients, families, agency staff and others to obtain positive outcomes

  • Reviews, responds, and provides follow up regarding any client paperwork

  • Provides information and knowledge about the waiver programs to the client and their team  

  • Completes face-to-face visits with individuals in the community and at their homes

  • Serves as a mediator and helps to resolve conflict as it relates to the individual’s service plan

  • Advocates for the best interest of the client

  • Conveys a positive and professional image of the organization to others

  • Performs other duties as assigned

Essential Functions:

  • Assesses client’s or family’s needs and functional eligibility for services.

    • Actively communicate and facilitate transdisciplinary review of service plans with ID/D clients, caregivers, families, stakeholders, advocates and providers. 

    • Works with clients, families and appropriate community agencies to coordinate and facilitate services for clients.

  • Ability to meet/work with clients in a variety of settings.

  • Participates in planning treatment programs and in dispositional and discharge plans.

  • Maintains family/caregiver contact regarding client adjustments.

  • Attends and testifies at court proceedings

  • Attends staff, team and department meetings.

  • Attends in-services, staffing and other meetings with supervisor’s approval. May be appointed to committees.

  • Participates in agency and community planning and education.

  • Develops and maintains client case records, plans and reports.

  • Ability to drive personal vehicle

  • Lift and/or carry 20 lbs.

  • Sit, stand and walk for reasonable periods of time.

  • Maintains prompt and regular attendance.

  • Performs related work as assigned.

Required Qualifications

  • Bachelor’s degree in Human Services (or related field) or five years working with people with developmental disabilities and their families or a combination of education and experience. 
  • Must have a valid driver’s license, proof of insurance, reliable transportation, and a proven ability to safely drive personal vehicle without exposing company to serious liability risks
  • Ability to receive, process, and maintain information through oral and written communication effectively

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