Patient Access Specialist

Lakeshore Talent
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Lakeshore Talent is partnered with a reputable healthcare organization in search for a Patient Access Specialist to support a hospital in Chicago, IL.
Pay: $19/hr
Shift: 8:00 am – 4:30 pm Monday – Friday
Contract Length: 3 months to start, with potential for extension
Because this position is in a healthcare setting, employees must have up to date vaccination records (MMR, Tdap, Varicella, Flu, Covid-19).
Job Responsibilities: This Patient Access Specialist will be supporting patients in a call center environment. They will handle inbound calls to assist with the following:
- Check in and register patients
- Schedule appointments
- Update insurance information
- Process co-pays
- Follow up with patients
- Communicate information to the patient regarding questions about physician referrals, insurance referrals, and consultations
Job Requirements:
- High School Diploma or GED equivalent
- 2+ years of related experience
- Experience with Epic, preferred
- Proficient with Microsoft Office
- Excellent customer service
- Ability to prioritize and multitask