Patient Services Representative
Lakeshore Talent
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Lakeshore Talent is working alongside a reputable healthcare network in their search for a Patient Services Representative in Downtown Chicago, IL. This position will start as a 3 month contract with strong potential for extension and/or permanent hire.
Shift: 8:30am-5:00pm
Pay: $20 per hour
Job Responsibilities:
An employee in this position may be called upon to perform any of the following tasks as well as additional related tasks.
- Schedule patient appointments
- Check in/check out patients
- Update insurance information
- Process co-pays
- Follow-up with patients
- Greet visitors, patients, and guests at the front desk
- Respond to incoming phone calls and emails as necessary
- Communicate information to the patient regarding questions about physician referrals, insurance referrals, and consultations
Requirements:
- High School diploma or GED equivalent
- Prior work experience at a front desk, preferably in a healthcare setting
- Proficiency in Microsoft Office
- Experience with Epic, preferred
- Bilingual in Spanish and English, preferred
Because this position is in a healthcare setting, immunizations must be up to date (HepB, Varicella, Tdap, MMR, Covid, and seasonal flu shot)
Job ID: 46646