Program Assistant – Children’s Team

Lakeshore Talent

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Lakeshore Talent is currently seeking a Program Assistant for one of their clients, a human services nonprofit based in Denver, CO. This is a hybrid, contract to hire position working 1-2 days/month in-office. This pays $35,963/yr and offers fully paid healthcare benefits.

Background check required upon hire and MVR.

Essential Duties

  • Provides customer service support .
  • Completes voicemail transcription and forwards to the correct person.
  • Excels in speaking to individuals who may be escalated in emotion, or who don’t know how to ask for what they need.
  • Completes activities in prescribed database systems including assigning incident reports, processing/tracking referrals, attaching documents, updating case statuses, care manager reassignments, updating start/end dates for people supported, and demographic updates to each case record as needed.
  • Provides timely follow-up on all related duties with Case Managers supervisors, managers, people accepting services, families, and provider agencies as necessary.
  • Conveys a positive and professional image of the organization to others.
  • Provides back-up support to the receptionist.


Minimum Qualifications

  • HS Diploma or GED Equivalent
  • 1-3 years administrative experience
  • Proficiency in Microsoft Office Suite, Adobe acrobat reader, and basic PC/Internet skills
  • Minimum typing speed of 50 wpm

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