Program Assistant – Children’s Team
Lakeshore Talent
Apply Now
Lakeshore Talent is currently seeking a Program Assistant for one of their clients, a human services nonprofit based in Denver, CO. This is a hybrid, contract to hire position working 1-2 days/month in-office. This pays $35,963/yr and offers fully paid healthcare benefits.
Background check required upon hire and MVR.
Essential Duties
- Provides customer service support .
- Completes voicemail transcription and forwards to the correct person.
- Excels in speaking to individuals who may be escalated in emotion, or who don’t know how to ask for what they need.
- Completes activities in prescribed database systems including assigning incident reports, processing/tracking referrals, attaching documents, updating case statuses, care manager reassignments, updating start/end dates for people supported, and demographic updates to each case record as needed.
- Provides timely follow-up on all related duties with Case Managers supervisors, managers, people accepting services, families, and provider agencies as necessary.
- Conveys a positive and professional image of the organization to others.
- Provides back-up support to the receptionist.
Minimum Qualifications
- HS Diploma or GED Equivalent
- 1-3 years administrative experience
- Proficiency in Microsoft Office Suite, Adobe acrobat reader, and basic PC/Internet skills
- Minimum typing speed of 50 wpm