Lakeshore Talent

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Lakeshore Talent is seeking qualified candidates for a Regional Sales Specialist position in the Englewood, Colorado area. This position will be responsible for ensuring the timely processing of orders and other case related requests, escalation of product availability challenges, and tracking of all case related deliveries. Qualified candidates will have an associates degree and 1+ years of sales or customer service experience.. 

 

This role will be a 4 month contract position with the potential to go perm at the end of the contract period. Hours are Monday-Friday 9am – 6pm, working in office to start. Pay for this position is $20/hr.  

 

What You’ll Do

  • Receive and process orders by phone, app, or e-mail 

  • Assist Regional Sales Coordinators

  • Support timely resolution of customer complaints, concerns, and inquiries.

  • Review cases per assigned region for accuracy and completeness. Document and communicate any errors. 

  • Track shipped orders keeping field sales representatives informed regarding shipment status and resolve late shipments when requested.

  • Process proposals/quote requests from specific field sales, as requested.

  • Resolve routine customer complaints with order status, credit hold, and shipping problems, product upgrades or price adjustments, as required.

  • Advise Regulatory Affairs of priority complaints or those that involve regulatory agencies such as the FDA.

  • Perform duties in compliance with applicable FDA and state regulations as well as standards 

  • Ability to work overtime as required to complete assigned projects on time.

  • Other duties as assigned.

 

What You’ll Bring

  • Associate Degree (A.A) or equivalent from two-year college or technical school, four-year degree preferred, or equivalent combination of education and/or experience. Previous experience at a medical device company preferred. 

  • 1+ years related sales support, customer service, customer facing experience and/or training preferred or relevant experience within the department.

  • Strong interpersonal skills, ability to influence others, organizational skills, and ability to handle increasing levels of responsibility.

  • Ability to define problems, collect data, establish facts, draw valid conclusions, and creative problem solve. 

  • Ability to work effectively and efficiently in a team environment. 

  • Experience with SAP (ERP system) preferred

    To apply, please send a resume to denverjobs@lakeshoretalent.com

    IND123

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