Remote Nonprofit Case Manager

Lakeshore Talent

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Lakeshore Talent is currently seeking several Intake and Ongoing Case Managers for one of their clients, a nonprofit organization based in Denver, CO. These are remote positions paying $21.64 and are eligible for a raise after 6 months up to $24.04/hr. Candidates must live in Colorado and be comfortable working at home and out in the community. 

Background Check, proof of COVID Vaccination, and a Clean MVR required upon hire.

Job Description

The Intake Case Managers averages 30 assessments per month by providing in-home, hospital, nursing home, and community visits.
The Ongoing Care Case Manager manages the clients ongoing services, supports, care planning, and will make referrals to other resources.

Intake Case Manager – Job Responsibilities:

  • Conduct and document a Continued Stay Review, (CSR), a functional assessment for potential client’s health needs, to create care plans for the active or Ongoing Care Managers to monitor.
  • Monitor the client’s case for financial approval from the county.
  • Adhere to a 2, 5, or 10-day timeline to complete a client’s assessment for their care needs.
  • Draft job postings and post positions on applicable internal/external websites and recruiting outlets for prospective candidates including websites that meet the needs and requirements of EEO, the ADA, the departments, universities/colleges, and the organizations’ policies and procedures
  • Provide appropriate due diligence in the review of each candidate’s background to ensure a workforce that is highly qualified, a proper fit to the company’s culture, and meets the requirements of the Division of Intellectual and Developmental Disabilities/DIDD
  • Run background checks in applicable systems; review and determine if the candidate’s MVR meets company requirements
  • Help with the offer process as needed, including negotiating compensation package, start dates, and training
  • Comply with and maintain current knowledge of applicable EEO, DOL, and OFCCP laws/regulations and apply all to recruitment activities
  • Maintain the employee referral incentive tracking spreadsheet; assist in determining eligibility for the referral incentive program; conduct appropriate follow-up with hiring managers, HR, payroll, and employees

Ongoing Care Case Manager – Job Responsibilities

  • Complete mandatory and needs based health assessments to identify client strengths, needs, concerns and preferences through interviewing, observing, and utilization of standardized tools.
  • Establish person centered goals and a plan of care with the client and their supports/family members.
  • Provide care coordination services and interventions by referring, educating, negotiating, and mediating with the person supported and external providers of client services.
  • Set up services for people to remain safe in their home.
  • Schedule and conduct in-home visits twice a year, including an annual update to the functional needs assessment and corresponding service plan.
  • Educate people supported about various Medicaid state plan benefits, programs, options and services.
  • Monitor the ongoing provision of and need for care by assessing the delivery and quality of services and interventions provided by external providers.
  • As needed, attend client focused meetings (internal/external) to facilitate changes in services or collaborate regarding care.
  • Maintain knowledge of regulations, policies, and procedures regarding current public assistance programs.
  • Assist clients and providers with understanding the complaint, grievance, and appeal process.
  • Responsible for accurate and timely completion of all forms, reports, and documentation of care management activities.
  • Participate in training and staff development opportunities. Actively participate in team meetings and communicate progress and barriers with Supervisor and/or Program Manager or Department Director.

Qualifications:

  • Bachelors Degree or 3-5 years of relevant experience required
  • Excellent written and verbal communication skills, strong organizational and time management skills, strong interpersonal skills, and the ability to handle multiple priorities.
  • Ability to drive a personal or company vehicle
    • Valid drivers license & proof of MV insurance
    • Personal vehicle in good operating condition for use during work
    • No more than 2 moving violations in the past 3 years
    • Ability to meet and maintain agency driving requirements and operate agency vehicles

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