Lakeshore Talent

Lakeshore Talent is seeking qualified applicants for a Remote Technical Customer Support Specialist. This is a contract-to-hire position paying $16-$17/hr.

HOURS:
5-week Training: 8:am-4:30pm Monday-Friday
Permanent Shift: 9:30am-6:00pm OR 10:30am-7:00pm

JOB DESCRIPTION:

The Technical Customer Support Specialist is responsible for working with client companies’ IT departments and network carriers, examining technical challenges and performing basic troubleshooting. 

RESPONSIBILITIES:

  • Answering fifteen to thirty calls a day
  • Acting with a consultative approach towards end-users and network carriers
  • Completing customer submitted tickets in a timely manner in cloud-based web portal

QUALIFICATIONS:

  • HS Diploma/equivalent; some college preferred
  • 1 year of customer service experience; working in call center strongly preferred
  • Proficiency with Microsoft Office Suite is required
  • Strong typing skills are strongly preferred
  • Bilingual (Spanish/English) preferred 

To apply to this position, please send a resume to denverjobs@lakeshoretalent.com

IND123

 

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