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Join a growing team and take the lead in driving efficient service operations and exceptional customer experiences. Lakeshore Talent is currently hiring on behalf of Merritt Trailers for an Operations Manager who thrives in a fast-paced environment and can effectively manage front-of-house operations while supporting shop leadership and service teams.
This is a high-impact role where you’ll serve as the key connection between technicians, sales, and customers—ensuring workflow runs smoothly, priorities are managed, and service delivery meets high standards.
Operations Manager – Henderson, CO (Onsite)
$85,000–$100,000/year | Contract-to-Hire Opportunity
What You’ll Do
- Oversee day-to-day front-of-house service operations
- Act as the primary liaison between customers, technicians, and sales teams
- Manage scheduling, workflow, and shop pipeline to maximize efficiency
- Support shop leadership with administrative tasks and personnel-related matters
- Ensure a high level of customer satisfaction through clear communication and service coordination
- Handle multiple jobs/projects simultaneously in a fast-moving environment
What We’re Looking For
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Proven experience in administrative or service operations roles
- Ability to navigate shifting priorities and problem-solve in real time
- Professional and discreet approach to handling personnel matters
Preferred Qualifications
- Associate’s or Bachelor’s degree in Business, Heavy-Duty Repair, or related field
- 3–5 years of supervisory or service-related experience
- Background in automotive, trailer, or heavy-duty service environments
- Experience with service sales, estimating, or shop operations
Role Details
- Location: Henderson, CO (100% onsite)
- Schedule: Shop hours 8:00 AM – 4:30 PM (flexibility for early start required)
- Compensation: $85,000–$100,000 annually
- Employment Type: Contract-to-hire with long-term potential
Why Join?
- Opportunity to lead a critical function within operations
- Collaborative, team-oriented environment
- Clear path to long-term stability and growth
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