Tips to Get Specific About Your Healthcare Job Requirements

Best Practices for Job Postings Hiring for healthcare jobs is stressful. Like any business, the wrong hire hurts the bottom line. A staffing mistake in healthcare can affect the quality of patient care. Hospitals must find and hire candidates that specifically fulfill healthcare job requirements. Yet, according to Becker’s Hospital Review, more than 30% of…

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7 Call Center Staffing Trends You Cannot Ignore in 2021

Technology and Staff to Shape Customer Experience 2020 certainly shook the world, and call centers did not emerge unaffected. Many customer service operations quickly transformed their business models. Cloud technology enabled customer service agents to work from home and call centers to continue providing a service. As we move through 2021, the future is likely…

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5 Ways to Source the Most Talented Administrative Assistants

Recruiting Talent for Your Administrative Assistant Position Recruiting a new administrative assistant? You’re not alone. According to Workable, the admin assistant is the second most in-demand role worldwide. This shouldn’t come as much of a shock. Administrative teams make up an essential part of most organizations and keep them running smoothly. With the role being…

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Call Center Staffing in the New Normal

Technology and Expertise to Collaborate in the Cloud The COVID-19 pandemic has rapidly altered the way many companies are strategizing their call center staffing. There has been an acceleration of digitalization, and a rapid deployment of the cloud to support virtual teams. What does the future look like for call center staffing in the new…

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Diversity in the Workplace – 4 Undeniable Benefits

Why You Should Make Diversity and Inclusion Your Top Priority Diversity in staffing has become a top priority at many companies. The PwC Global Diversity and Inclusion Survey shows that companies around the world are onboarding diversity and inclusion as a core business value at a greater rate than ever. 87% of respondents to the…

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How to Get the Most Out of Your Remote Executive Assistant

Strategies to Boost Remote EA Effectiveness An executive assistant is invaluable to your leaders and managers, but the way they are working together is changing. Because of COVID-19, the transformation from office-based executive assistants to remote employees has been accelerated. For many executives, this poses a problem. They are used to working in close quarters…

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