Director, Pharmacy Operations

Lakeshore Talent

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Lakeshore Talent is in search of a Director of Pharmacy Operations for a direct hire opportunity with a growing, high-volume pharmacy operation based in Boulder, Colorado. This leadership role is ideal for an experienced pharmacy operations professional who thrives in fast-paced, highly automated environments and is passionate about driving operational excellence, compliance, quality, and team development.

This position will oversee a large pharmacy operations team consisting of approximately 75 employees, including pharmacy technicians, pharmacy leads, and packaging staff. The organization is seeking a strong operational leader with experience managing high-volume or closed-door pharmacy environments and a proven ability to optimize workflows, automation systems, and overall pharmacy performance.

Position Details

  • Location: Boulder, CO
  • Schedule: Monday – Friday, 9:00 AM – 5:30 PM (flexibility required)
  • Compensation: $136,400 – $177,400 annually 

Position Overview

The Director of Pharmacy Operations is responsible for providing strategic, operational, and regulatory leadership for a high-volume, automated pharmacy environment. This individual will oversee pharmacy production, dispensing workflows, automation systems, quality initiatives, and staff management to ensure safe, efficient, and compliant pharmacy operations.

The ideal candidate is a collaborative leader who can successfully balance operational performance, regulatory compliance, team development, and continuous improvement initiatives in a complex pharmacy setting.

Key Responsibilities

Operational Leadership

  • Lead daily operations of a high-volume, automated pharmacy environment
  • Oversee dispensing, packaging, verification, and distribution workflows
  • Ensure optimization and reliability of automated dispensing and packaging systems
  • Implement best practices for inventory management, workflow standardization, and production scheduling
  • Maintain operational efficiency while meeting service standards and turnaround expectations

Regulatory & Compliance Oversight

  • Ensure compliance with all state and federal pharmacy regulations, including Board of Pharmacy and DEA requirements
  • Develop, maintain, and enforce Standard Operating Procedures (SOPs)
  • Lead internal audits, inspections, and regulatory reviews
  • Maintain active pharmacist licensure and obtain additional state licenses as needed

Quality & Safety Management

  • Drive quality assurance and patient safety initiatives
  • Monitor KPIs and quality metrics to identify areas for improvement
  • Conduct root-cause analysis and implement corrective actions
  • Foster a culture centered on safety, accountability, and continuous improvement

Leadership & Staff Development

  • Lead, mentor, and develop pharmacists, supervisors, technicians, and operational staff
  • Manage hiring, scheduling, staffing levels, training, and performance management
  • Build and maintain a collaborative, high-performing team culture

Strategic Planning & Continuous Improvement

  • Partner with executive leadership on operational strategy and future growth initiatives
  • Identify opportunities to improve efficiency, throughput, automation utilization, and workflow performance
  • Support implementation of new technologies and operational enhancements
  • Utilize analytics and reporting to guide operational decisions

Cross-Functional Collaboration

  • Partner with clinical, compliance, IT, engineering, supply chain, and quality teams
  • Ensure operational alignment with organizational goals and service expectations
  • Serve as a subject matter expert for pharmacy automation and dispensing operations

Qualifications

Required

  • PharmD or BS in Pharmacy
  • Active Colorado pharmacist license in good standing, or ability to obtain within 6 months of hire
  • Willingness to obtain additional state pharmacist licenses as needed
  • 5+ years of pharmacy management experience
  • Experience in high-volume, centralized, automated, or closed-door pharmacy operations
  • Strong knowledge of pharmacy regulations, controlled substance handling, and compliance standards
  • Proven leadership experience managing and developing diverse pharmacy teams

Preferred

  • Experience working with pharmacy robotics or advanced automation systems
  • Experience scaling or managing large-volume pharmacy operations

Core Competencies

  • Leadership & People Management
  • Operational Excellence
  • Automation & Technology Fluency
  • Regulatory Compliance
  • Quality & Safety Focus
  • Strategic & Analytical Thinking
  • Cross-Functional Collaboration
  • Change Management

 

Benefits begin on Day 1 of employment and include:

  • Medical, dental, and vision coverage
  • 401(k) with 50% match on the first 4% contribution
  • 11 paid holidays annually
  • PTO accrual starting at 15 days in year one
  • Increased PTO accrual based on tenure
  • 40 hours of annual sick time
  • Employee Assistance Program (EAP)
  • Wellness benefits
  • Employee discount program
  • Tuition reimbursement after 1 year of service
  • Employee referral bonus program offering up to $10,000

 

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