Customer Service Jobs: What Questions Must a Candidate Ask?

customer service jobs

‘Do You Have Any Questions?’–They’re Right Here When interviewing for customer service jobs, you’ll be asked plenty of questions by the hiring manager. They want to check that you have the skills needed to be the team player the company needs in their customer service department. Then the interviewer will ask if you have any…

Read More

5 Tips to Show You Are the Team Player a Hiring Company Needs in Their Customer Service Department

customer service jobs

Advice for Proving You’re the Candidate an Employer Should Hire To consistently achieve customer satisfaction, customer service roles rely on a foundation of teamwork. A cohesive customer service team is better able to solve complaints, make sales, and personalize the customer experience. Unfortunately, division within a team causes the opposite results. According to Forbes, 97%…

Read More

How Should Executive Assistants Negotiate a Good Job Offer?

Tips for Administrative and Executive Assistants to Negotiate Salary and Benefits Executive assistants, like all job hunters, want to negotiate the best job offer when starting a new position. But many hesitate when the moment comes. According to Inc.com, 70% of hiring managers expect candidates to negotiate. Only 55% do. Accepting a job offer or…

Read More

5 Tips For Executive Assistants Who Work Remotely

Productivity Strategies For Employees Who Work From Home Most executive assistants reported higher productivity during the early part of the pandemic. As businesses transitioned to remote work, there was a novelty with the change. Now that remote work is becoming standard, some employees are struggling to maintain good work habits. According to S&P Global Market…

Read More

5 Tips to Advance Your Customer Service Career in 2021

Become Highly Attractive to Hiring Companies The number of customer service jobs in the United States is forecast to fall by 2% through 2029 (Bureau of Labor Statistics). This sounds like bad news for those who want to progress in the industry. Fewer jobs mean fewer opportunities to build a healthy career, right? Not necessarily.…

Read More