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How Do You Know You’re Hiring the Best Candidates for your Call Center Job Openings?
A Guide to Call Center Staffing Call center staffing can be very challenging. According to data collated by Avoxi, staff turnover rates in the United States range from 17% in small call centers to 44% in large call centers, with Cornell University research showing that replacing one agent costs around 16% of their gross annual…
Read MoreHas Your Salary as an Executive Assistant Roles Stagnated? Here’s What to Do
Tackling a Stagnant Salary Has your executive assistant salary stagnated, even though you have been working for your employer for a while? When your wages stagnate, it can be easy to get disheartened and lose motivation for your work. According to the Bureau of Labor Statistics, Executive Assistants earn a median salary of $60,890 per…
Read MoreRegistered Nurse Jobs – New Year’s Resolutions for Job Seekers
How to Ensure 2021 Is Your Year 2020 was a long year for everyone, and especially for those in nursing roles. You have been on the front line during a global pandemic. Your year probably didn’t go as planned. With 2021 now upon us, now is the time to start focusing on the goals you…
Read MoreHiring for An Executive Assistant? How To Tell if a Candidate Will Fit Your Culture
Hiring an Executive Assistant for Cultural Fit When you are hiring for a new executive assistant for your team, you should be as concerned about finding a candidate that fits your company culture as finding one that has the skills you are looking for. Company culture is a vital component of any business. You have…
Read MoreCould Certified Nursing Assistant Contract Work Be Right For You?
Pros and Cons of Life as a Certified Nursing Assistant Certified nursing assistants are in high demand in today’s job market. According to the Bureau of Labor Statistics, this demand is set to grow. It forecasts that there will be almost 120,000 more nursing assistant jobs created between 2019 and 2029. With so many job…
Read MoreWhy Aren’t the Top Candidates Applying to Your Executive Assistant Job Postings?
How to Recruit Top-Quality Executive Assistants As an executive, CEO, or HR Manager, finding the right candidate for an executive assistant job is an essential part of you being able to run the day-to-day of your job effectively. Executive assistant jobs, however, can often be one of the hardest positions in your company to hire…
Read More5 Ways to Source the Most Talented Administrative Assistants
Recruiting Talent for Your Administrative Assistant Position Recruiting a new administrative assistant? You’re not alone. According to Workable, the admin assistant is the second most in-demand role worldwide. This shouldn’t come as much of a shock. Administrative teams make up an essential part of most organizations and keep them running smoothly. With the role being…
Read MoreHow Can You Carve Out a Career in Customer Service?
Finding a Job You Love in Customer Service Customer service jobs often get a bad rap due to viral videos and memes of customer service reps dealing with unruly customers. However, these events aren’t as common as you might think, and customer service jobs are usually highly rewarding roles. You are the liaison between an…
Read MoreInterviewing for Customer Service Jobs? Avoid These Common Mistakes
What Not to Do in an Interview for a Job in a Call Center You’ve been invited to interview for your dream customer service job. It’s perfect for you. The job description could have been written as your resume. You’re prepared and confident from a skillset standpoint, but the interview process itself is really stressing…
Read MoreCall Center Staffing in the New Normal
Technology and Expertise to Collaborate in the Cloud The COVID-19 pandemic has rapidly altered the way many companies are strategizing their call center staffing. There has been an acceleration of digitalization, and a rapid deployment of the cloud to support virtual teams. What does the future look like for call center staffing in the new…
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