Technology and Expertise to Collaborate in the Cloud The COVID-19 pandemic has rapidly altered the way many companies are strategizing their call center staffing. There has been an acceleration of digitalization, and a rapid deployment of the cloud to support virtual teams. What does the future look like for call center staffing in the new…

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Why You Should Make Diversity and Inclusion Your Top Priority Diversity in staffing has become a top priority at many companies. The PwC Global Diversity and Inclusion Survey shows that companies around the world are onboarding diversity and inclusion as a core business value at a greater rate than ever. 87% of respondents to the…

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Strategies to Boost Remote EA Effectiveness An executive assistant is invaluable to your leaders and managers, but the way they are working together is changing. Because of COVID-19, the transformation from office-based executive assistants to remote employees has been accelerated. For many executives, this poses a problem. They are used to working in close quarters…

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5 Top Tips to Boost Job Search Success Customer service jobs are ideal if you are a people person and a problem-solver. According to salary.com, the average annual salary for customer service jobs in the United States is around $36,000. The best in the business can earn upwards of $45,000 per year. That’s great money…

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