Recruiting Talent for Your Administrative Assistant Position Recruiting a new administrative assistant? You’re not alone. According to Workable, the admin assistant is the second most in-demand role worldwide. This shouldn’t come as much of a shock. Administrative teams make up an essential part of most organizations and keep them running smoothly. With the role being…

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Finding a Job You Love in Customer Service Customer service jobs often get a bad rap due to viral videos and memes of customer service reps dealing with unruly customers. However, these events aren’t as common as you might think, and customer service jobs are usually highly rewarding roles. You are the liaison between an…

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Technology and Expertise to Collaborate in the Cloud The COVID-19 pandemic has rapidly altered the way many companies are strategizing their call center staffing. There has been an acceleration of digitalization, and a rapid deployment of the cloud to support virtual teams. What does the future look like for call center staffing in the new…

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