Bilingual MA
Lakeshore Talent
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Lakeshore Talent is in search of a Bilingual Medical Assistant (Spanish/English) to support a busy, fast-paced Communications Center. This is a contract role through August with the possibility of extension or permanent employment in September. Equipment and access will be provided at the start of training.
Job Title: Communications Center Bilingual MA (Spanish/English)
Location: Denver, CO (Onsite for training, then remote)
Pay Rate: $21 – $25.50/hr
Schedule: Monday – Friday, 8:00 AM – 4:30 PM
Contract Length: Through August, with potential to extend or convert to permanent
Start Date: ASAP
Training:
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Roughly 3 weeks, onsite in Denver, CO
Key Responsibilities:
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Handle a high volume of inbound calls (50–90 daily), triaging to the appropriate team or provider
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Schedule appointments with external providers
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Facilitate medication refill requests accurately and efficiently
Ideal Candidate Will Have:
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Bilingual fluency in Spanish and English
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Strong customer service orientation and professional phone etiquette
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Familiarity with medical terminology and healthcare environments
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Ability to assess patient needs and determine next steps appropriately
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Previous experience in a call center or similar fast-paced role preferred
Additional Info:
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Certification not required; pay will reflect experience and/or certification level
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Free parking available onsite
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Reports to team lead within a collaborative call center team environment
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Must pass standard onboarding requirements (background check, etc.)
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Candidates must be available full-time with limited schedule flexibility
If you are a motivated and compassionate bilingual MA looking for a new opportunity in a dynamic healthcare setting, we encourage you to apply today!