customer service jobs

‘Do You Have Any Questions?’–They’re Right Here When interviewing for customer service jobs, you’ll be asked plenty of questions by the hiring manager. They want to check that you have the skills needed to be the team player the company needs in their customer service department. Then the interviewer will ask if you have any…

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customer service jobs

Advice for Proving You’re the Candidate an Employer Should Hire To consistently achieve customer satisfaction, customer service roles rely on a foundation of teamwork. A cohesive customer service team is better able to solve complaints, make sales, and personalize the customer experience. Unfortunately, division within a team causes the opposite results. According to Forbes, 97%…

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Become Highly Attractive to Hiring Companies The number of customer service jobs in the United States is forecast to fall by 2% through 2029 (Bureau of Labor Statistics). This sounds like bad news for those who want to progress in the industry. Fewer jobs mean fewer opportunities to build a healthy career, right? Not necessarily.…

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Finding a Job You Love in Customer Service Customer service jobs often get a bad rap due to viral videos and memes of customer service reps dealing with unruly customers. However, these events aren’t as common as you might think, and customer service jobs are usually highly rewarding roles. You are the liaison between an…

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7 Tactics to Boost Your Hiring ROI Don’t underestimate the importance of your customer service jobs. In its 2018 Global Customer Service Report, Microsoft found that 95% of respondents said customer service is a key factor in their loyalty to a brand. If your customer service is below par, your customers will look elsewhere. To…

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5 Top Tips to Boost Job Search Success Customer service jobs are ideal if you are a people person and a problem-solver. According to salary.com, the average annual salary for customer service jobs in the United States is around $36,000. The best in the business can earn upwards of $45,000 per year. That’s great money…

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